In an emergency call 911Call or text 988 for the Suicide & Crisis LifelineText HOME to 741741
Louisville Behavioral Health Systems, PLLC logo

New Albany, Jeffersonville, Clarksville

Behavioral Health Care for Southern Indiana

Southern Indiana patients are welcome in our Louisville office, and there is one rule worth knowing before you book. Our clinicians are licensed in Kentucky. Telehealth visits require you to be physically located in Kentucky at the time of the appointment — so if you are at home in New Albany or Jeffersonville, that visit needs to be in person.

A steel truss bridge crossing the Ohio River seen from a grassy riverbank in hazy morning light.

Getting here from Southern Indiana

Distance: About 15 miles from New Albany · Typical drive: 30–35 minutes with bridge traffic

  • From Jeffersonville or Clarksville: I-65 south across the Kennedy Bridge, continue to the Watterson Expressway (I-264) east, then exit at Newburg Road.
  • From New Albany: I-64 east across the Sherman Minton Bridge, then I-264 east around the south side of the city to the Newburg Road exit.
  • Tolling applies on the I-65 downtown and East End bridges; the Sherman Minton (I-64) crossing is toll-free.
  • Build in extra time for bridge traffic at rush hour.

Landmarks near the office

  • About 15 miles from downtown New Albany via the Sherman Minton Bridge
  • About 13 miles from Jeffersonville via I-65 and the Kennedy Bridge
  • The toll-free I-64 crossing is often the better route

Office

3430 Newburg Road, Suite 210
Louisville, KY 40218

Free surface parking in front of the building. Suite 210 is on the second floor by elevator.

What Southern Indiana patients come to us for

  • TMS therapy

    Several Indiana patients travel for TMS specifically, because it is in-office anyway.

    Learn more
  • Medication management

    In-person psychiatric visits scheduled less frequently to account for the crossing.

    Learn more
  • Individual therapy

    In-office sessions, often booked back to back with a medication visit to make one trip count.

    Learn more

In person or by video?

This is the one area where telehealth is generally NOT the answer. Our providers are Kentucky-licensed, and Kentucky telehealth rules require the patient to be physically in Kentucky during the visit. Being at home in Indiana does not qualify. Plan on in-person appointments in our Louisville office — and if you work in Kentucky, a telehealth follow-up from your Kentucky workplace can be an option worth asking about.

How telehealth works at LBHS

What happens next

  1. 1Send a request or call (502) 454-8800 from Southern Indiana.
  2. 2We verify your insurance and call you back within one business day.
  3. 3You book the first appointment that fits your schedule and the drive.
Request an Appointment

Prefer to talk? Call (502) 454-8800. We respond within one business day.

Request an appointment

Tell us how to reach you and what you're looking for. We'll confirm your insurance, answer your questions, and find a time that works. No long intake before you hear from a person.

  • We respond within one business day.
  • Most insurance accepted, including TRICARE and Medicare.
  • In-office visits on Newburg Road, plus telehealth.
Call (502) 454-8800

We respond within one business day.

If this is an emergency, call 911. For a mental health crisis, call or text 988, or text HOME to 741741.This form is for scheduling only. Please do not include symptoms, diagnoses, medications, your Social Security number, or date of birth. We'll gather clinical information securely once your appointment is scheduled.

Prefer to talk? Call (502) 454-8800.

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